What happens first?
The first step is to schedule a consultation, so we can get to know each other and schedule your photo session.
How should I prepare for my session?
We’ve prepared some session tips to help you prepare, but mostly you’ll just want to be yourself and have lots of fun.
When should I arrive for the session?
Plan to arrive 10 – 15 minutes early… you’ll want to be relaxed, not stressed. How often do you have a portrait taken with a professional photographer? It’s a pretty unique event… and one that lives on far beyond that day. The more that you can plan ahead, the happier you’ll be with the results.
Can I bring a friend, sibling, or parent?
Of course. Sometimes another person will help you relax and laugh. Other times it can make someone self conscious to be in front of the camera, or create a stressful environment. There’s no right decision, and it’s a choice that only you can make.
What if the weather doesn’t cooperate?
While you may think that you want a bright, sunny day for your session, we usually prefer a little drama from clouds and weather. They often produce the best results. If we are truly hampered by the weather, we’ll simply reschedule.
What if I don’t like my photos?
Good question. We guarantee that you’ll love your photos, so in the unlikely event that you don’t, just tell us at the Presentation session, and we’ll reschedule another photo session, or refund your fee. Your choice.
Do you take credit cards?
Yes, we accept Visa, Mastercard, Discover, and American Express.
When do I decide what to order?
We’ll unveil your photos at the Presentation, where we’ll discuss what products you want and which ones are right for you. There’s never any pressure, and you’ll have plenty of options to choose from. We’ll be there to assist you.
Can I order more photographs later?
Yes, of course. However, you’ll get the biggest discounts, and save the most money by ordering at the Presentation.
What does it cost?
The photo session prices can vary depending whether it’s for families, children, seniors, weddings, etc. You’ll find that session price listed under the menu for that specialty. The investment for portraits, albums, and other products is discussed in our Investment Guide. Just give us a call. We’re happy to talk with you, and show you our portrait products at our consultation, and at the Presentation.
When will I receive my order?
It takes some time to process your image files, perform the necessary retouching and adjustments, design your albums, place the orders with our labs, receive the shipments, frame the wall portraits, and package for delivery. Typical delivery time is around 4-6 weeks after the Presentation. If there is a time crunch, please let us know ASAP, and we’ll do our best to accommodate your needs.